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DHL change in April: Thousands can no longer use Packstation

The parcel service DHL has planned innovations. Pack stations can only be used via app.

Germany – For many people who regularly shop online, the pack stations of DHL are indispensable. However, if you want to deliver your orders there, however, must be set to technical changes in the future. Customers will need the App “Post & DHL” app from April 2022.

Packstation: Changes to DHL – Why customers need the app “Post & DHL”

Especially those who are rarely at home, are happy to return to the offer of DHL. The order is then transported by suppliers to any packing station of the user. Most are these on supermarket parking, petrol stations or other publicly available places.

But that’s how the coming month will be concluded, because the parcel service has new plans according to GIGA: he wants to gradually expand the joint app with Deutsche Post “Post & DHL”, and make them at the heart of users. Deutsche Post has recently announced an innovation.

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For the benefit of the parcel station, registered persons needed for the purchase of orders only the customer number and the pick-up code, which is usually sent by e-mail (more service news at packing).

Even by the customer card, the package can be easily taken – at least until April 2022. Through the innovations, the usual process is no longer possible. Consumers then only come with the app to their package, which is why it would be advisable for them to install them early.

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The application software “Post & DHL” offers customers advantages, because there you will find all information about the orders at a glance. You will be informed, among other things, if an order is ready. The pick-up code is also generated in the app itself, and only needs to be scanned on the packing station.

The e-mail mailbox is additionally relieved in frequent orders. Because as soon as the pick-up code is digitally enabled on the smartphone, it does not exist again by mail again. But the smartphone must be registered in the app – this should prevent other app users from having access to their own packages.

Some people already have “Post & DHL”, but they expressed suggestions for improvement. Customers want in the DHL app so-called push notifications. These should then automatically appear on the smartphone screen when there are news about the post office.

DHL change 2022: Customers without app get a note in the mailbox

For those who do not want to use, it looks rather bad. But dissatisfied customers are always again due to the packing stations *, as well as merur.de white. Consumers without the app, however, find a note from DHL in the mailbox in the future.

This information indicates that the order could not be delivered, and instead lies in a packing station. In addition, customers find the code with which this and other packages can be removed. _ * Merkur.de is part of the editorial network of TIPS.Media._

Category list picture: © Rolf Vennenbernd / dpa